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RETURN POLICY

Return and Exchange policy FAQ

No Refunds or Returns.

Exchanges are available through customer service only.

*No in-store exchanges.

To process an exchange, click the link below

support@Allstarelite.freshchat.com

or call us 1-567-406-0500

Monday to Friday

9am - 5pm EST

We allow the exchange of purchased items for a different size within 30 days. Once the exchange request is approved, the replaced item will usually be shipped to you within 7-10 business days once we have received the returned item.

How do I ship back the items?

Once our customer service receive exchange request, we will send you a return label to ship the items back to us.

Acceptable Items

We will only exchange an item that is new with tags only.

My question is not addressed...

If you have any queries regarding your order, reach out to us at 

support@Allstarelite.freshchat.com